Privacy Policy

We hold our customers in good regard and practice complete privacy for their information. Finchesclub has set rules for managing information to keep it all safe and sound. Our policy and some important concerns regarding it are mentioned below.

As per the Data Protection Act 1998, our data is controlled at  7901 4TH  ST N, STE 300, ST.PETERSBURG, FL 33702 USA. For this, we collect some and make use of it along with other concerns.

We collect this information from you

To perform our various tasks, we tend to collect some information from you (our customers). This information comprises of essential details but not very personal details. This is further classified as:

What you give

This is the basic contact information about you which you voluntarily or due to some obligation give us. This transfer of information could be through some form, sign up for a newsletter, order a product, search for something, or report a problem. While the information could include your name, age, phone number, home address, email address, credit card information, etc. 

What we collect

Then, comes the involuntary information about you. This is basically technical information about where you are and how are you reaching out to us. It roughly includes your IP address, login information, time zone, activity on our site, URL clickstream, page visits, products viewed, etc. This is mainly done by monitoring your presence on our site.

What we receive

We are also connected with third-party information providers such as analytics providers, search information providers, payment services, credit reference agencies, and others. We may receive some information from them.

These come together and help us perform certain tasks but we ensure you that we do not misuse the information in any way possible.

What we do with the information

The collected information is then utilized for various benefits of the business. This is done in these manners for the classification discussed earlier:

What you give

This information mainly is used to sort you into our database, manage your needs, and deal with your requests. Moreover, we could utilize this information to send you some information about our products and upcoming products. We may also conduct surveys with the help of these services. Further, we would require your consent for advance contacting such as:

  • Informing about some new change in the policy or products
  • Confirm any order or transaction at our site
  • To assist you in some incomplete activity
  • Preventing any possible fraudulent activity

What we collect

Technical information mainly assists with technical operations and improvement of the website. This directly relates to us and indirectly benefits you (our customers). It can help with troubleshooting, analysis, testing, finding loopholes, keeping our site safe, improving advertisements, making suggestions, and other roles.

What we receive

This mainly acts as a confirmation or rejection of the information that you provide us or what we collect from you. Thus, this information assist for the tasks of the previously discussed tasks to boost their roles and effects.


Information from Our Cookies

Finchesclub also relies on cookies and other web technologies for some information. This data comprises mainly of the technical information regarding your visit. Namely the information concerning your presence and the device you utilize to visit. It can be date & time, pages visited, Internet Protocol (IP) address, domain name, etc. As you visit our site, you consent to us monitoring these sets of information. Later, we utilize this information to improve our site’s working and your experience at our site. 

Our Policy Regarding Disclosure

Finchesclub ensures complete privacy of the information earlier described. We maintain that there is no breach of information at our database. But there are conditions when we share limited information for some business purposes. This can be in these conditions:

  • Address and phone number to the hired courier service
  • Provide payment details to third-party payment company 
  • Purchasing information and discounts to companies providing discount schemes
  • Personal information for companies managing customer service
  • Contact information for our advertising partners
  • Credit information to customer service in order to confirm

Our Private Database

Finchesclub manages the collected data on our in-house and cloud-storage databases. These databases are then managed only by our staff and no one else. The staff manages the information to process your order and share only the required information with the concerned partners. 

How Do We Secure Our Data

To secure all our customer information, we utilize the best practices of cyber security. This prevents any and all unauthorized use or access to our databases on secure servers. Our practices include SSL/TLS technology to encrypt payment transactions. But you can also assist us in keeping your information safe through these:

  • Always log out your account if you are using a public computer or public internet
  • Always keep your password private to yourself, sharing it could lead to information loss
  • Pick a hard-to-crack password for your account, use different combinations for optimum outcome
  • Do not use a password you are already using for some other account
  • Notify in case of any unauthorized use of your account by anyone

Age Perimeter

Finchesclub only caters to individuals over the age of 13. We do not entertain individuals under that age perimeter unless the age of the individual is unknown to us. 

Changes in the policy

In case there is any change in the policy, we will post it here on the privacy policy page. 

Third-Party Sites

Our site also includes links to third-party sites i.e. social media pages. These sites do not follow our sites’ privacy policy. Therefore you need to read their policy before giving information on those sites.

Contacting Us for Your Information

You contact us through our customer experience team either through our warehouse address i.e. 7901 4TH  ST N, STE 300, ST.PETERSBURG, FL 33702 USA or by emailing us at support@finchesclub.com