Privacy Policy
Privacy Policy
Last Updated: September 16, 2026
At Finchesclub, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we collect and use it, when we may share it, how we protect it, and the choices available to you when you use our website or purchase our products.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with these practices, please discontinue use of our website.
1. Information We Collect
We may collect information when you visit our website, create an account, place an order, subscribe to our communications, contact customer support, or otherwise interact with Finchesclub.
Information you provide to us:
Full name, email address, phone number, billing and shipping addresses, account information, order and purchase details, payment and transaction information, and communications you send to us.
Payment information is processed directly by our third-party payment providers. We do not store complete payment card details on our own systems.
Information we collect automatically:
IP address, browser type and device information, time zone and general location, pages and products viewed, referring pages, and other browsing activity, collected through cookies, log files, and analytics tools. This helps us understand site usage, fix technical issues, and improve your shopping experience.
Information we receive from third parties:
We may receive information from payment processors, analytics providers, advertising platforms, fraud-prevention services, and shipping providers, which we may combine with information collected directly from you.
2. How We Use Your Information
We use your information to process and fulfill orders, arrange shipping, process payments, provide customer support, manage accounts, personalize your experience, improve our website, prevent fraud, maintain site security, comply with legal requirements, and, where permitted, send marketing communications.
3. Marketing Communications
You may unsubscribe from marketing emails at any time using the unsubscribe link in any email, or by contacting us. Even after opting out, we may still send essential transactional messages, such as order confirmations and shipping updates.
4. Cookies and Similar Technologies
We use cookies to operate our website, remember your preferences, maintain your cart, analyze traffic, and support relevant advertising. You can control or disable cookies through your browser settings, though this may affect site functionality.
5. How We Share Information
We do not sell or rent your personal information. We may share information with:
- Shipping and delivery providers, to deliver your order
- Payment processors, to securely process transactions
- Technology and service providers, for hosting, analytics, customer support, and security
- Marketing partners, where permitted by law
- Legal authorities, when required by law or necessary to protect our rights or safety
We may also disclose information in connection with a merger, acquisition, or sale of business assets.
6. Third-Party Service Providers
Providers who process information on our behalf may only use it to perform their services for us. We encourage you to review the privacy policies of any third-party service you interact with.
7. Data Storage and Security
We use reasonable safeguards to protect your information, including SSL/TLS encryption, access controls, and secure payment processing. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Responsibility for Account Security
Use a strong, unique password, avoid reusing passwords across sites, and never share your login details. Contact us immediately if you suspect unauthorized access to your account. Finchesclub will never ask for your password by email.
9. Data Retention
We retain personal information only as long as reasonably necessary to fulfill the purposes described in this policy, including recordkeeping, dispute resolution, fraud prevention, and legal compliance. When no longer needed, information is securely deleted or anonymized.
10. Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect information from children under 13, and will delete such information if we become aware of it.
11. Third-Party Websites
Our site may link to third-party websites with their own privacy practices. We are not responsible for their content or policies, and recommend reviewing them separately.
12. Your Privacy Choices
Depending on your location, you may have the right to access, correct, or delete your personal information, opt out of marketing, and learn how your information is used or shared. To exercise these rights, contact us using the details in Section 15. We may verify your identity before completing certain requests.
13. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to know what categories of personal information we collect and share.
We will not deny you goods or services, charge you a different price, or provide a different level of service because you exercised a privacy right.
14. International Visitors
We currently ship only within the United States. If you access our site from outside the US, your information may be processed and stored in the United States.
15. Contact Us
If you have questions about this policy or wish to exercise a privacy right, please contact us:
Finchesclub
Email: support@finchesclub.com
Address: 7901 4th St N, Ste 300, St. Petersburg, FL 33702, USA
16. Changes to This Policy
We may update this policy from time to time. Changes will be reflected by the "Last Updated" date above.