Privacy Policy

Last Updated: August 18, 2026

At Finchesclub, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we collect and use it, when we may share it, how we protect it, and the choices available to you when you use our website or purchase our products.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described below, please discontinue use of our website.

1. Information We Collect

We may collect information from you when you visit our website, create an account, place an order, subscribe to our communications, contact customer support, or otherwise interact with Finchesclub.

The information we collect generally falls into the following categories.

Information You Provide to Us

When you voluntarily provide information through our website or during the purchasing process, we may collect information such as:

  • Full name

  • Email address

  • Telephone or mobile number

  • Billing and shipping addresses

  • Account information

  • Order and purchase information

  • Payment and transaction information

  • Communications you send to us

  • Information provided when you contact customer support

  • Information submitted through forms, surveys, or other website features

Payment information may be processed directly by our third-party payment providers. We do not necessarily store complete payment card details on our own systems.

Information We Collect Automatically

When you visit or interact with our website, certain information may be collected automatically through cookies, pixels, log files, analytics tools, and similar technologies.

This information may include:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Time zone and general location information

  • Date and time of website visits

  • Pages viewed and products viewed

  • Referring and exit pages

  • Search terms and website interactions

  • Clickstream and browsing activity

  • Website performance and diagnostic information

This information helps us understand how visitors use our website, identify technical issues, improve website performance, and provide a better shopping experience.

Information We Receive from Third Parties

We may receive information from trusted third-party service providers and business partners, including payment processors, analytics providers, advertising platforms, fraud-prevention services, shipping providers, and other service providers.

Where permitted by applicable law, this information may be combined with information we collect directly from you or automatically through our website.

2. How We Use Your Information

We use the information we collect for legitimate business and operational purposes, including to:

  • Process and fulfill orders

  • Arrange shipping and delivery

  • Process payments and transactions

  • Provide customer support

  • Communicate with you regarding your orders

  • Respond to questions, requests, and inquiries

  • Create and manage customer accounts

  • Provide order confirmations and shipping updates

  • Improve our products, services, and website

  • Personalize your shopping experience

  • Understand website usage and customer preferences

  • Conduct analytics, testing, and research

  • Detect, investigate, and prevent fraud or unauthorized activity

  • Maintain the security and integrity of our website

  • Comply with applicable legal and regulatory requirements

  • Send promotional communications where permitted and, where required, with your consent

We may also use information to notify you about material changes to our services, policies, or terms.

3. Marketing Communications

Where permitted by applicable law, Finchesclub may send you information about products, promotions, special offers, new releases, or other marketing communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the relevant communication or by contacting us directly.

Please note that even if you opt out of marketing communications, we may still send you essential transactional or service-related communications, such as order confirmations, shipping updates, account notifications, or responses to your inquiries.

4. Cookies and Similar Technologies

Finchesclub may use cookies and similar technologies to operate, secure, analyze, and improve our website.

Cookies may help us:

  • Remember your preferences

  • Keep items in your shopping cart

  • Maintain website functionality

  • Understand how visitors use our website

  • Analyze website traffic and performance

  • Improve website functionality and user experience

  • Support relevant advertising and marketing activities

  • Detect and prevent fraudulent or unauthorized activity

Some cookies may be placed by third-party service providers that perform services on our behalf.

You may be able to control or disable certain cookies through your browser settings. However, disabling cookies may affect the functionality or availability of certain features of our website.

5. How We Share Information

We do not sell or rent your personal information for money.

We may share information with carefully selected third parties when reasonably necessary to operate our business, provide services to you, fulfill your orders, or comply with legal obligations.

These parties may include:

Shipping and Delivery Providers

We may provide necessary information, such as your name, shipping address, telephone number, and order details, to shipping carriers and delivery partners so that your purchases can be delivered.

Payment Providers

Payment and transaction information may be shared with third-party payment processors to securely authorize and process payments.

Technology and Service Providers

We may share information with service providers that assist us with website hosting, cloud storage, analytics, customer support, fraud prevention, email communications, security, and other business operations.

Marketing and Advertising Partners

Where permitted by applicable law, we may share limited information with advertising, marketing, and analytics providers to help us understand advertising performance, reach relevant audiences, and improve our marketing efforts.

Legal and Regulatory Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law or legal processes

  • Respond to lawful governmental requests

  • Protect our rights, property, or safety

  • Protect the rights, property, or safety of our customers or others

  • Investigate fraud, security issues, or other unlawful activity

  • Enforce our Terms and Conditions or other agreements

We may also disclose information in connection with a merger, acquisition, business restructuring, sale of assets, or similar corporate transaction.

6. Third-Party Service Providers

Finchesclub works with third-party providers that may process information on our behalf. These providers are permitted to use personal information only as necessary to perform the services they provide to us or as otherwise permitted by applicable law.

Third-party providers may maintain their own privacy and security practices. We encourage you to review the privacy policies of any third-party service you interact with.

7. Data Storage and Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Depending on the nature of the information and the service involved, security measures may include:

  • Secure website connections using SSL/TLS encryption

  • Access controls and authentication procedures

  • Secure payment processing through trusted payment providers

  • Monitoring and security measures designed to detect unauthorized activity

  • Restricted access to personal information by authorized personnel and service providers

Although we take reasonable precautions to protect your information, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

8. Your Responsibility for Account Security

If you create an account with Finchesclub, you are responsible for maintaining the confidentiality of your account credentials.

For your protection, we recommend that you:

  • Use a strong and unique password

  • Avoid using the same password across multiple accounts

  • Never share your password with others

  • Log out after using a shared or public device

  • Contact us promptly if you believe your account has been accessed without authorization

Finchesclub will never ask you to provide your password through an unsolicited email or message.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing transactions, maintaining business and financial records, resolving disputes, enforcing agreements, preventing fraud, and complying with legal, tax, accounting, or regulatory requirements.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

When personal information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.

10. Children's Privacy

Our website is not intended for children under the age of 13.

Finchesclub does not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete the information as required by applicable law.

If you believe that a child under 13 has provided personal information to us, please contact us so that we can review and address the matter appropriately.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, applications, or other online services.

These third-party websites operate independently from Finchesclub and may have their own privacy policies and terms of use. We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

12. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of certain personal information

  • Opt out of certain marketing communications

  • Request information about how your personal information is used or shared

  • Exercise other rights available under applicable privacy laws

To make a privacy-related request, please contact us using the information provided below. We may need to verify your identity before fulfilling certain requests in order to protect your information and prevent unauthorized access.

13. California Privacy Rights

If you are a California resident, you may have additional privacy rights under applicable California privacy laws, including rights relating to access, correction, deletion, and certain disclosures regarding personal information.

Where applicable, Finchesclub will process verified requests in accordance with the requirements of applicable law.

If you would like to exercise a privacy right, please contact us using the information provided in the Contact Us section below.

14. International Visitors

Finchesclub currently ships to addresses within the United States. However, our website may be accessible from locations outside the United States.

If you access our website from outside the United States, please be aware that your information may be processed and stored in the United States or other locations where our service providers operate.

By using our website, you acknowledge that your information may be transferred, processed, and stored in accordance with applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.

When we make changes, we will update the “Last Updated” date at the top of this page. Material changes may also be communicated through our website or other appropriate channels where required by law.

We encourage you to review this Privacy Policy periodically to remain informed about how we protect your information.

16. Contact Us

If you have questions about this Privacy Policy, would like to make a privacy-related request, or need assistance regarding your personal information, please contact our customer support team.

Finchesclub
Address: 7901 4TH ST N, STE 300, ST. PETERSBURG, FL 33702, USA
Email: support@finchesclub.com

We value your trust and are committed to handling your personal information responsibly and transparently.